Google's recent acquisition of JotSpot has put wikis back in the news -- and likely on the radar screens of more CIOs. Companies using them say wikis can supercharge collaboration among employees and also with outside partners.
But can wikis make the jump to a strategic tool for enabling business?
More and more, experts are saying that yes. IBut the wiki revolution is emerging not from IT people. Instead, department-level managers and project managers are leading the charge to use wikis, in part because wikis seem to inspire innovation in employees. Gartner predicts that half of all U.S. businesses will use wikis within three years. Already, vendors like IBM and Microsoft are adding wiki functions to their enterprise collaboration tools.

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