Email management

Written on October 6, 2007 by faparicio in Riesgos y Tecnología

The same old story says how often legal problems regarding email mismanagement end up in court. However we tend to forget than issuing corporate rules about email management and storage is a legally-binding requirement under Spanish law, for instance.
The revolving conclusion is about General Management non-involvement in tech issues. As managers, we shouldn not care about the specific tool to filter non-authorized outgoing mails, ingoing spam or web navigation but to issue rules for all the organization users about whether the corporate mail can be monitored, for instance. Once again, it is not an IT department competence but a general management’s.
Another collateral problem is the trouble to state whether an email has been sent for its user legitimate user, given the extreme easyness to spoof an email address. Any court gets into trouble to judge these facts and to extrat general conclusions, as many contradictory sentences prove.
The progressive use of electronic signature will mitigate this risk in most cases. Although it is not a silver bullet for all identity incidents, at least is the only technology backed by default by a legal framework, which is an obvious advantage.
Where and how long are we storing our email files ? No answer from most companies.


rabaty August 31, 2013 - 4:29 pm

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